Privacy Notice
Last updated: April 2026
MoJou (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal data when you visit our website: www.mojou.co.uk.
1. Who We Are
MoJou is the data controller responsible for your personal data.
- ICO Registration Number: ZA362378
- Registered Address:
2 London Road
Purbrook
Waterlooville
PO7 5LJ
- Email: mark@mojou.co.uk
2. What Data We Collect
We may collect and process the following types of personal data:
- Identity Data: such as your name
- Contact Data: such as your email address or phone number
- Business Data: information provided as part of a contract or enquiry
- Technical Data: such as IP address and browser information (limited to essential website functionality)
We do not use analytics tools to track user behaviour on this website.
3. How We Collect Your Data
We collect data in the following ways:
- When you contact us via email or website forms
- When you engage us as a client
- Automatically through essential cookies required for website operation
4. How We Use Your Data
We use your personal data to:
- Respond to enquiries
- Deliver contracted services
- Communicate with clients
- Comply with legal and regulatory obligations
We do not use your data for unsolicited marketing.
5. Legal Basis for Processing
We rely on the following lawful bases under UK GDPR:
- Contract – where processing is necessary to perform a contract with you
- Legal obligation – to comply with legal requirements (e.g. financial record keeping)
- Legitimate interests – where processing is necessary for business operations, including:
- Delivering agreed services
- Communicating with clients
- Sharing data where required to fulfil contractual obligations
We ensure our legitimate interests do not override your rights and freedoms.
6. Cookies
Our website uses only essential cookies required for functionality and security. These include:
- _scc_session – maintains session state during your visit
- _tccl_visit – tracks a single visit session for site functionality
- _tccl_visitor – identifies returning visitors for basic site operation
- dps_site_id – identifies server location for website delivery
- trustedsite_tm_float_seen – records interaction with trust badge display
- trustedsite_visit – tracks site visit for security/trust verification
These cookies do not collect data for marketing or analytics purposes.
Because these cookies are strictly necessary, consent is not required; however, you can control cookies via your browser settings.
7. Data Sharing
We do not sell or rent your personal data.
We may share data with:
- Microsoft 365 for email and data hosting
- Third parties where required to fulfil contractual obligations (only where necessary)
- Legal or regulatory authorities where required
We do not outsource work or share data for marketing purposes.
8. International Transfers
We do not routinely transfer personal data outside the UK.
Where international transfers are required as part of a client contract, appropriate safeguards will be implemented in accordance with UK GDPR.
9. Data Retention
We retain personal data as follows:
- Enquiries / contact data: duration of relationship plus 3 years
- Client data: duration of contract plus 3 years
- Financial records: 6 years plus the current financial year (to comply with legal obligations)
- Client-provided data: retained only as long as necessary to fulfil contractual obligations, unless deletion is requested earlier where legally permissible
10. Data Security
We take appropriate technical and organisational measures to protect personal data, including secure storage and controlled access.
All data is handled securely and only accessed where necessary to perform our services.
11. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to processing
- Request restriction of processing
- Request data portability
- Withdraw consent where applicable
To exercise your rights, contact: mark@mojou.co.uk
12. Complaints
If you are not satisfied with how we handle your data, you have the right to complain to the UK’s data protection authority, the Information Commissioner’s Office (ICO).
13. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Updates will be posted on this page with a revised date.
14. Contact Us
If you have any questions about this Privacy Notice, please contact:
Email: mark@mojou.co.uk
Address: 2 London Road, Purbrook, Waterlooville, PO7 5LJ